Political consulting and lobbying, public affairs and business development.
Chatelle and Associates
Melody Chatelle, Ph.D.
5804 Harrington Cove
Austin, TX 78731
Email: mchatell@onr.com
http://www.chatelleandassociates.com/

On-site professional liability risk assessments and proven risk management tools.
LTC Alliance, LLC
Ric Henry, President
4600A Montgomery Blvd, Ste 201
Albuquerque, NM 87122
Email: ric.henry@ltcalliance.com
http://www.ltcalliance.com/

Performance improvement and strategic planning for healthcare organizations.
Leadership Vision Partners, Inc.
Janice Lato, President
2200 Le Chateau Drive
Brookfield, WI 53045-5039
Email: jlato@hotmail.com

Listen to Yourself Talk! Part 1
Nursing Homes Long Term Care Management
January 2007

Listen to Yourself Talk! Part 2
Nursing Homes Long Term Care Management
February 2007

When the Customer's Emotional Temperature Drops, So Does The Risk Of Lawsuits
American College of Health Care Administrators
September/October 2001

Lowering the Temperature to Reduce Lawsuits
Willis HealthTrek
Spring 2001

Strategies and Tactics to Mobilize the Senior Care Team
Moving From Concept to Implementation: Innovation, Quality, and Outcomes

Quell Lawsuit Fever with Good Customer Service
Long-Term Care Report™
Volume 3, Number 17 - September 21, 2001

Sharpen Your Marketing to Boost Your Census
Long-Term Care Report™
Volume 3, Number 12

Emotional temperatures
Contemporary Long Term Care
November 2001