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Retzke & Associates, Inc.
6/29/2017

What clients are saying about Retzke & Associates

Click on each quote to expand/contract.

"We saw a substantial shift downward in the number of upset families who ended up bringing lawsuits against the facilities."

"...a program that underscores the dynamics and importance of a "get results" marketing approach."

"Our program is a continuing success and I'd be happy to recommend Dr. Retzke to anyone interested in implementing an effective program of service recovery."


"We saw a renewed focused in our sales, and most importantly, our occupancy rose nearly five percentage points."


"We saw improvement in our ability to respond to complaints and service failures and reduced our risk to claims and litigation."


"All five of these facilities have earned the Quality Award from the AHCA. Your assistance and coaching was invaluable."


"We have been able to show measurable improvement in reducing claims and liability expenses."

"We would not have won these quality awards had it not been for his support."
CONTACT RETZKE & ASSOCIATES AT 414-840-6754

Retzke & Associates, Inc. 
1521 N Shore Drive, Hatley, WI 54440
Phone: 414-840-6754


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